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12 Mar 2010

Victor Dlamini

@ BOOK Southern Africa

Blacks do tip

February 3rd, 2010 by Victor Dlamini

My latest Daily Maverick column

Blacks do tip. That’s only half the story. That’s what I know; what I’ve seen with my own eyes. But I digress. Blacks don’t tip. That’s what we are told by those who care to let us know such things. That’s the other half of the story.

If the “Blacks don’t tip” myth were true, this would make blacks the most ungrateful restaurant guests. Because to tip is not only to help pay a waiter’s salary, but to show appreciation for a service that, when it’s well delivered, turns a meal into a moment of culture. After all, one legend has it that the tradition of the tip comes from the habit gentlemen had of tipping their hat as a gesture of good will.

Given the amount of ubuntu that’s stuffed into their hearts from the day they are born, it is impossible to imagine South African blacks suddenly holding back on their legendary generosity just because they are in a restaurant. Why would they? This is what makes the origins of this myth such a mystery. It is true that when segregated dining came to an end in the early ’90s, relations between black diners and waiters were sometimes frosty as they sized each other up. But the reality of a rapidly growing black customer base soon displaced any mutual suspicions and the restaurant business has never been the same since.

What is remarkable about the “Blacks don’t tip” claim is that it has been around for so long, yet it is uttered when you least expect it. And each time I hear it, it cuts like a knife, slicing cruelly through one’s sense of what’s right. I have known some blacks to go beyond the customary 10% and up to a 20% tip as their way of demonstrating that they – we – do tip. Of course, this is a ridiculous way of dealing with what is a largely ridiculous claim, but then human beings are known to throw logic down the tube when it comes to stereotypes.

I have sat in on heated debates on this very topic and seen just how poisonous it is, quickly souring even the sweetest afternoon among friends. Like all urban legends, it inspires those taking part in the debate to take starkly opposite positions.

Often sandwiched in between is a less animated group trying to give reasons why they shouldn’t tip in the first place. Passionate as the arguers may be, I am always aware of just how painfully futile the whole thing is.

Let me pose a question to those who buy the stereotype. If blacks indeed do not tip, why are they received with such obvious warmth in the restaurants they continue to visit in such large numbers? There is no doubt there would be consequences for breaking one of the most sacrosanct customs of eating out. Would they not be shunted to the very worst tables at restaurants – the tables no one wants – and would the waiters not serve them with a coldness that would spoil their dining experience? This is where you see the cracks start to appear in this half-baked story.

So it seems fairly obvious that the notion that “Blacks don’t tip” is based on nothing but pure baloney, but like so much that is social baloney, it tends to stick to the innocent and the guilty alike. I have sometimes wondered, when the waiters give my table a wide berth, whether they think I belong in the circle of those that don’t tip. But I’ve learnt not to allow such stereotypes to hold me back in my own life, and so I always put it down to the fact that some waiters actually do not like their jobs.

Of course, these are the waiters who serve you with a long face, and every one of their gestures tells you just how much hard work it is to serve you. To me these are the waiters who do not deserve any tip at all because they inspire no goodwill.

Even when you lift your hand in a desperate attempt to attract their attention, they will find a way to somehow not see you, until one of their colleagues rushes to your table. But come the time to settle the bill, they suddenly remember that they are serving your table and reappear as if by magic.

Fortunately, restaurants are also full of fine waiters, men and women who truly love their jobs. It often seems it is as much for them as for the food that we return to our favourite spots. These are the waiters who walk towards your table with a smile that can melt a frozen heart. In that instant all is forgotten as you turn your attention to the fine art of dining.


Recent comments:
  • <a href="http://helenmoffett.book.co.za" rel="nofollow">Helen</a>
    Helen
    February 3rd, 2010 @14:57 #
     
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    Victor, the urban legend in my family is that the very rich don't tip. Don't know how true it is, but I once had a waiter friend who served a very upmarket ladies' brunch party. The bill came to just about R900. The Constantia socialite who paid put down R900, and said "keep the change!" Which was a grand total of 80c. Must say, I like the US system, where not tipping is a hanging offense, but everyone knows exactly how much to tip. And in New Zealand, apparently no-one tips at all...

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  • <a href="http://modjaji.book.co.za" rel="nofollow">Colleen</a>
    Colleen
    February 4th, 2010 @09:14 #
     
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    I worked as a waitron for years from the age of 15 right through varsity. So I always tip if the service is OK if and overtip if it is brilliant. Not tipping isn't an option. It's not an easy job. I haven't actually heard of your urban legend Victor, but maybe I move in the 'wrong' circles.

    One of the things I learnt is that you never can tell who is going to tip or not or whether it will be generous or not. So as a waitron it's best to serve everyone as brilliantly as possible. You never know.

    The thing I hated worst as a young waitron, though were the men who thought they could touch my bottom while they were ordering. Even remembering that gives me the heebie jeebies. Usually they were old (like 40 and older) and I didn't have the savvy to know how to deal with it, apart from steering as clear as I could.

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